Online Masterclass

Most Customers Buy Once and Never Come Back: 3 Fixes You Can Use This Week

Most businesses are busy chasing new customers. But the money is in the customers they already have.

You know you should be re-engaging them. Sending something. Running something. Just doing... something.

But what exactly?

In this FREE live masterclass, Jeppe and Reuben break down 3 practical strategies you can use to get customers to come back and buy again.

Based on real campaigns with brands like Maxis, Lotus, Proton, and CapitaLand.

  • 8th April (Wed)

  • 10AM - 11AM

  • Live on Zoom

What You'll Walk Away With

  • A clear understanding of why your customer retention isn't working

  • 3 specific strategies you can apply to your campaign immediately

  • Real examples from brands already doing this well

The speakers

Jeppe Karlsson

VP of Engagement, TICLIO. Built gamification campaigns for Proton, Lotus, and Maxis. 7+ years driving growth across Southeast Asia.

Reuben Ch'ng

Founder, Daily CMO. Built lead gen and marketing systems for Nando's, TNB, Sony, and more.

The Habit Loop Framework

During the session, we’ll build:

  • Collects customer feedback or reviews

  • Sends it to an AI model for analysis

  • Decides what to do next based on sentiment

  • Generates a response aligned to your brand.

  • Sends it back to the customer automatically, or flags it to a human staff for review

We’ll be using tools, such as:

  • N8n (workflow automation)

  • Open AI (the brain behind workflow)

  • Real-world examples from live use cases

You don’t need coding knowledge to join the session. If you can follow logic, you can follow this.

Brands We've Helped

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Reserve Your Seat

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